Privacy policy

This Privacy Policy describes how uezwxf-rf.myshopify.com (operated by NTL HOLDING CO PTY LTD, Entity ID #409388172) collects, uses, protects, and discloses your Personal Information when you visit or make a purchase from our store.

2.1 Information We Collect

When you browse or make a purchase, we collect several types of information:

  • Device Information: Automatically collected web browser details, IP address, time zone, cookie data, pages viewed, search terms, and browsing behavior on our site.

  • Order & Transaction Details: Name, billing address, shipping address, payment information (credit card details, transaction tokens), email address, and phone number.

  • Support Interactions: Information and correspondence sent to customer service representative Sharon Sposito via [email protected].

2.2 How We Use Your Information

We utilize your personal information for legitimate business purposes:

  • Fulfilling and shipping orders, processing payments, sending invoices, and providing order tracking updates.

  • Communicating directly with you regarding support inquiries, product questions, or order adjustments.

  • Screening transactions for potential security risks, fraud prevention, and system integrity.

  • Enhancing our storefront presentation, optimizing navigation, and improving product selections.

2.3 Sharing Your Personal Data

We value your privacy and do not sell, rent, or trade your personal information. We share relevant data only with essential third-party service providers:

  • Shopify: Our e-commerce platform host.

  • Logistics & Delivery Partners: Postal and courier services required to transport packages to and from 156 Opie Rd and your delivery destination.

  • Legal Compliance: Authorities or legal entities when required by law, subpoena, or official warrant.

2.4 Cookies & Analytics

Our website uses essential functional and performance cookies to power shopping cart features, remember preferences, and analyze web traffic. You can manage cookie settings in your browser preferences; however, disabling cookies may impact certain store functionalities.

2.5 Data Retention & Rights

We retain your order records for official accounting and administrative purposes unless you request us to delete this information. You have the right to access, correct, update, or request the deletion of your personal data. Please submit any data requests to [email protected].