Refund policy

Return and Refund Policy

Last Updated: September 17, 2026

At StowMint, we believe every customer deserves a smooth, reliable, and reassuring shopping experience. We carefully select and provide practical lifestyle essentials, including portable mirrors, oil-absorbing sheets, and sanitary pad storage bags, designed to bring convenience, confidence, and organization into everyday routines.

We understand that sometimes a product may not meet your expectations. This Return and Refund Policy explains your rights and the process for requesting a return, exchange, or refund.

1. Return Eligibility

Customers may request a return within 30 days from the date the order is delivered.

To qualify for a return, the item must meet the following conditions:

  • The product must be unused, unworn, and in its original condition.
  • The item must remain in its original packaging with all included accessories, labels, and protective materials.
  • The product must not show signs of damage, misuse, alteration, or improper handling.
  • Proof of purchase, such as an order confirmation email or receipt, must be provided.

Due to hygiene and personal care considerations, certain items such as sanitary pad storage products, personal-use accessories, or opened beauty-related items may not be eligible for return once opened or used, unless the item arrives defective or damaged.

2. Non-Returnable Items

The following items may not be accepted for return:

  • Products that have been used, washed, altered, or damaged after delivery.
  • Items without original packaging.
  • Clearance or final-sale products unless otherwise required by applicable law.
  • Products returned without prior approval from our customer service team.

We reserve the right to refuse returns that do not meet the requirements described in this policy.

3. Damaged, Defective, or Incorrect Orders

We carefully inspect products before shipment. However, if your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery.

Please provide:

  • Your order number.
  • A description of the issue.
  • Clear photographs showing the condition of the product and packaging.

After reviewing your request, we will provide an appropriate solution, which may include a replacement, refund, or other resolution.

4. Return Process

To begin a return request:

  1. Contact our customer service team at:

Email: [email protected]

  1. Provide your order information and reason for return.
  2. Wait for return approval and instructions before shipping the item back.

Unauthorized returns may not be accepted.

All approved returns should be shipped to:

WATERMELON WEDNESDAYS INC
148 Conway Rd
West Whately, MA 01039
United States

5. Refund Process

Once your returned product has been received and inspected, we will notify you regarding the approval status of your refund.

If approved:

  • Refunds will be issued to the original payment method.
  • Processing times may vary depending on your payment provider.
  • Customers should allow additional time for banks or payment platforms to complete processing.

Original shipping charges, if applicable, may not be refundable unless the return is caused by an error on our part.

6. Exchanges

If you receive a defective or incorrect product, we may offer an exchange depending on product availability.

Customers should contact us before returning any item to confirm exchange eligibility.

7. Massachusetts Consumer Rights

Nothing in this policy is intended to limit any rights or protections available to consumers under applicable Massachusetts consumer protection laws, including protections against unfair or deceptive business practices.